This privacy policy explains what personal information Bolaige collects when you use anbangindustry.com, why we collect it, how we protect it and what choices you have. Last updated: 28 October 2026.

1. Who we are

Hebei Bolaige New Material Technology Co., Ltd., Yongnian District, Handan City, Hebei Province, China. For any privacy question, write to nancy.ghen@anbangindustry.com or call +86 186 3007 8836.

2. Information we collect

• Information you give us: name, company name, email address, telephone or WhatsApp number, delivery address, country, order details and any message you send us;
• Information created when you order: order number, items, quantities, amounts and payment status;
• Technical information: IP address, browser type, device type, pages visited and the site you came from, collected through cookies and similar technologies.

3. Payment information

Card and PayPal payments are processed by PayPal. We do not receive or store your full card number, CVV or bank password. PayPal provides us only with the transaction reference, the amount, the payer name and the email address needed to match the payment to your order.

4. How we use your information

• To confirm, produce, pack, ship and invoice your order;
• To answer your quotation and technical questions;
• To provide after-sales service, returns and refunds;
• To keep accounting and customs records as required by law;
• To send product updates or offers, only where you have asked for them or where the law allows, and you can unsubscribe at any time.

5. We do not sell your personal information

We do not sell, rent or trade personal information to third parties. We do not share your data with advertising networks for cross-site behavioural advertising, and we do not use your information to build advertising profiles. Data is shared only with the service providers listed below, and only to the extent needed to fulfil your order.

6. Who we share data with

• PayPal, to process your payment;
• Freight forwarders and couriers, to deliver your goods;
• Our accounting and customs agents, where required by law;
• Hosting and email providers that operate our website and mailbox under confidentiality obligations.

7. Cookies

We use strictly necessary cookies to keep your shopping cart and language choice working, and analytics cookies to understand which pages are useful. You can block or delete cookies in your browser settings; the cart may then stop working.

8. Retention and security

Order and invoice records are kept for the period required by Chinese tax and customs law. Enquiry emails are kept for up to 3 years. We protect data with HTTPS encryption, access control and staff confidentiality obligations. No transmission over the internet can be guaranteed to be completely secure.

9. Your rights

You may ask us for a copy of the personal data we hold about you, ask us to correct inaccurate data, or ask us to delete data that we no longer need for a legal or contractual reason. Write to nancy.ghen@anbangindustry.com and we respond within 30 days. You may also object to marketing messages at any time.

10. Children

Our website is intended for business customers. We do not knowingly collect personal information from anyone under 16.

11. Changes

If we change this policy we publish the new version on this page and update the date above.